Sayara Privacy Policy

When you interact with Sayara, we may collect information you provide directly, such as:

• Vehicle enquiry data: name, email, phone number, country, and any message you submit when enquiring about a listed vehicle.
• Concierge sourcing request data: vehicle preferences, budget, location, timeline, contact details and any other information you provide to help our sourcing specialists respond.
• Sell your car request data: vehicle make, model, year, mileage, registration, condition, service history, expected price, outstanding finance, export suitability, and seller contact details.
• Dealer enquiry data: dealership name, contact details, logo, location and business information submitted when applying for a dealer account.
• Messaging data: messages exchanged between buyers and dealers or brokers through the internal Sayara messaging system.
• Technical data: standard browser and device information used to operate and secure the platform.

Sayara uses the data we collect to operate the marketplace and respond to your requests:

• Route vehicle enquiries to the relevant dealer or seller.
• Review and assign concierge sourcing requests and sell-your-car submissions.
• Enable buyer-to-dealer messaging inside the platform.
• Verify dealer identities and maintain listing quality.
• Improve the platform, respond to support requests and prevent misuse.

Sayara operates an admin-first review model. Concierge requests, sell-your-car submissions and dealer enquiries are first reviewed by the Sayara admin/site owner. Where appropriate, an admin may assign a lead to a verified dealer or broker. Only the assigned party can view the relevant request details.

Dealers can only see enquiries and leads assigned to their dealership. Buyers can only see their own enquiries and conversations. Admin access is limited to platform operation and support.

Sayara does not sell personal data. We share data only where necessary to fulfil the purpose for which it was submitted:

• With the dealer or broker assigned to a specific vehicle or request.
• With authorised Sayara administrators and support staff.
• When required to comply with applicable law or protect the platform and users.

Buyer and dealer messages are stored securely and are only accessible to the participants of each conversation and authorised Sayara staff. Messages are not sent via external email unless a verified email integration is later enabled.

Data is stored through secure backend services with access controls and row-level security. While we take reasonable measures to protect data, no platform can guarantee absolute security.

For privacy-related questions or requests, please contact us through the Contact page or email concierge@sayaracars.com.

This privacy policy is a working document intended for buyer review and pre-launch transparency. Before Sayara is opened to the public, it should be reviewed and approved by qualified legal counsel to ensure compliance with all applicable privacy laws, including UK GDPR and any local regulations in the territories where Sayara operates.